24/7 Support
On top of our Helpdesk service, our Madern Automation Support Center provides technical assistance for all Madern Automation OEM equipment 24/7/365.
Benefits of a 24/7 Support Agreement
- Available 24 hours a day, 7 days a week, and 365 day per year
- You will have the priority over non-contract customers
- No charges per call-out
- Speed: our engineers are trained to identify and solve any problems with your installation accurately and efficiently
- Continual functioning of your installation
- Increased system availability
- The Support engineers have a comprehensive technical knowledge of the system, including mechanical and electrical hardware, software and parent control systems.
We are here to ensure that your organization can run 24/7, with minimal unexpected downtime.
Our 24/7/365 Support number: +31 162 575 004 (from October 1 onwards call to +31 88 3037888)
For North American customers: +1 804 918 9218
